AAS is one of the largest providers of administration and customer services to superannuation funds throughout Australia.

In total we manage accounts for more than 4 million Australians, providing administration, transaction processing, claims management and multimedia customer services.

Through a combination of best-of-breed technology and exceptional people, AAS delivers flexible, efficient and cost-effective services tailored to each of our fund's requirements. AAS's clients include industry and corporate superannuation fund, redundancy trusts, eligible rollover funds and pension products.

We provide a complete end-to-end service for our clients and have considerable expertise in all facets of superannuation management and related services, including:

• Data and document management
• Transaction processing and benefit payments
• Group life insurance and claims management
• Administering member investment choice
• Production and issue of member and employer statements
• Receipt and allocation of contribution monies
• E-business and web-based facilities for members and employers
• Fund accounting and cashflow allocation to investment managers
• Compliance consulting services
• Complete customer care services, including multimedia functionality

In addition, we offer access to customised services such as:

• Sophisticated CRM solutions, capable of integrating with telephony and administration systems
• Marketing consultancy services
• Campaign development and implementation
• Outbound contact centre services
• Website design and maintenance
• IT support